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1.8 Based on 61 reviews
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  • Customers like
    • Terible 3
    • Receiving text messages with balance on debt card 2
    • Terrible my balance was stolen 2
  • Customers don't like
    • No resolution 5
    • Customer service horrible 5
    • Fraudulence 4
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I have been with this company almost 10 years and I have never had any issues with them my money it's on there every week I get my points I bid on auctions and win I receive my items in a fast timely manner....... the only complaint I have with them is you can't earn cash back on items purchased or you can't sell your points earned for money.........

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Im a new customer: tried making a pin (wrong pin)....shm...withdrawl and couldn't,called customer service and the automated service said it doesn't recognize my info... Smh... It recognized it enough to take the $9.95.

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I HATEE THIS COMPANY THESE BADTARDS LOST MY DIRECT DEPOSIT AND GONNA TELL ME I GOTTA WAIT BC THERE BANK IS CLOSEDBUT IM SUPPOSE TO BE PAID TWO DAYS EARLY. FUNNY THING IS I GOT PAID EARLY LAST WEEK BUT ALL OF A SUDDEN THIS WEEK I HAVENT RECEIVED ANYTHING ...FOR ANYONE THINKING BOUT GETTING THIS CARD PLEASEEE DONT WASTE UR TIME ACHIEVE IS STRIGHT BS AND IT SEEMS THAT THEY REALLY DONT HAVE A CLUE AS TO HELP ME GET MY MONEY LIKE I DONT HAVE BILLS... Read more

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I lost my achieve card witxh. Iget direct deppot from work what do i do

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I put my car payments on there and they took it and never paid my car so now i am having to pay catch up with my car people

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Yes hello my name is Tonya Daniels I have a problem that I called in to report my card being used by something and your operator failed to tell me that he was closing my account because my account and without me noticing and then going to tell me that I need to get a new card my money is in the bank and I'm strapped with out any money and you going to you going to close my account and they're telling me I have to get a new card then charge me... Read more

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Yes this is Elisa Beason and I'm having problems with my card I've been using it at MetroPCS to pay my bill and then when I get out the store it tell me my card it is is a phrase or whatever that is because I'm trying to get in touch with you

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This has been a nightmare,I put money on my card 6/12/16 of 75 dollars at CVS money is not on the card CVS has been investigating said it will take 5 to 10 business days money is still not on the card ,called Achieve talk to to 5 different reps keep saying no money.is on the card talk with.supposed be supervisor.still nothing,this money.was to pay a bill ,smdh dont use this card I trying to.find.out how to get my money back....someone please... Read more

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You keep sending a card in my name to scam artist and i want it to stop!!!!! Read more

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I did a load of $25 on a Monday 6/13/16 as of 6/21/16 I still don't have my money. They claim I only did a swipe, not a load. Have been on the phone with them ever other day and all they kept telling me was they would esculate it and I would have to wait 24 hours for a response. Then they tell me that the problem isn't with them, it's with Walmart, REALLY, I have the receipt with all the info they need,so I'm screwed!!!!!! Read more

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