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1.8 Based on 65 reviews
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  • Customers like
    • Terible 3
    • Receiving text messages with balance on debt card 2
    • Terrible my balance was stolen 2
  • Customers don't like
    • No resolution 5
    • Customer service horrible 5
    • Fraudulence 4
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No load locationin the 77630 location

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Why can I not take $ off my card

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Customer service Horrible, worst mistake of my life, my balance ws stolen Fraud...1,145.00 gone...i will b contacting my lawyer... Read more

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Been an achieve card customer for almost 3 years with no issues until I had to file a dispute. The company claimed they were issuing me a temporary credit but it has yet to be issued. Upon speaking with customer service I was basically given a load of *** about having to contact the dispute department which was done and they have yet to get back with me regarding the matter. I do not recommend for anyone to trust their money with this company.... Read more

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Constantly steals money from my card and makes it seem like purchases charged more than they do horrible I'm working on changing my ssa benefits

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Hello my card says its inactive why when I have used it before can you please fix this issue I do not know how I will get my money that was on my card if this card can not be fixed can you send another one and transfer my funds from my old card to the new one please asap

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I actually like this card better than any other debit catd i had. Haven't gave me any problems

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These people really need tho pull there heads out so too speak. Two weeks ago i made 3 deposits to another merchant ,the merchant did not take any money because the transactions were denied due to information conflicts because i got married and the card is under my old last name . So i sat on the phone for three hours fighting with these people before they was proven to be wrong there not pending transactions! Well once again Im going threw this... Read more

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I have been with this company almost 10 years and I have never had any issues with them my money it's on there every week I get my points I bid on auctions and win I receive my items in a fast timely manner....... the only complaint I have with them is you can't earn cash back on items purchased or you can't sell your points earned for money.........

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Im a new customer: tried making a pin (wrong pin)....shm...withdrawl and couldn't,called customer service and the automated service said it doesn't recognize my info... Smh... It recognized it enough to take the $9.95.

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