181 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

On 4/12/2016 my card, which had a zero balance, was used in a state 13 hours away at a Walmart for $119. I immediately called to file a dispute.

I was instructed to fill out a form they emailed to me, and spent over an hour on the phone with a customer service rep answering tons of questions. On the 22nd I called to find out what was going on because they transferred the negative balance to a new card. I was informed that I had authorized the charge despite the fact I've never set foot in Arkansas, where the card was used.

I was told this was the final word, that they would not be issuing me my money back.

I told the rep that I would no longer be using their services, and sent a nice email to the Disputes department letting them know I had contacted that specific Walmart, who has surveillance only to find out they haven't even called during their investigation into my claim.

I advise anyone needing a prepaid card to avoid Achieve like the plague.

They act as if you are a liar, as if your disputes are some extravagent fairy tale. They will victimize you over again!

Reason of review: Poor customer service.

Achievecard Cons: Achieve.

Location: Ringgold, Georgia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Achievecard Reviews

  1. 122 reviews
  2. 18 reviews
  3. 13 reviews
  4. 7 reviews
  5. 20 reviews
Achievecard reviews