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1.0

They closed my account without my permission and sending out a paper check i advise no one to do business with them ever in life

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Ozella Axm

I dispute money transfer my card on 03/26/19 i had $200 transfer off my card to a person i have know ideal it was or didn't authorize! They closed my account and i had a balance of $310 dollars on my card and they told me to allow 14 business days to receive a paper check!

Ok as for as the dispute goes the denied me in receive my money back!! Ok after waiting 14 days to receive my remaining balance of my payroll i didn't get anything in the mall so i contact them and they then begin to tell me that they have good news and i will be receiving my whole balance back but i have to wait 14 more business days!! I demanded to speak to someone and some other customer service rep tells me that they mail out paperchecks every friday and this Friday which was yesterday that my papercheck will be mailed and to call back Saturday to confirm which is today and i call to here the same bull about 14 business days and i demanded a supervisor and i was put on hold and no one every came on the line!!! At this point i am boiling not only i been waiting on my remaining funds but they keep giving me the run around!!

I'm a single parent that hasn't been able to pay my rent due to all this!!! I want my payroll sent to me asap!!!

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