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Yes hello my name is Tonya Daniels I have a problem that I called in to report my card being used by something and your operator failed to tell me that he was closing my account because my account and without me noticing and then going to tell me that I need to get a new card my money is in the bank and I'm strapped with out any money and you going to you going to close my account and they're telling me I have to get a new card then charge me 995 for a new car too I'm not the one that close my account without getting my money out of it I have no problem with paying the line 95 if it was over if it was a part on my other thing on my part but it's not I called you and your face to tell you if somebody's using my card and I want that that that wiped off my card and the phone no more charges to go through then you close my card then he told me he's going to give me a manager the manager came to the phone act like you couldn't hear me on the phone saying I'm here I need help and what not and then hung up the phone with me okay then the survey came on the survey said if you how you want to rate your service and what not I tried to read it at 1 and it kept on saying how would you like to meet up with your service how would you like to wait till 7 that's that's the hold up on a cheap car is a nightmare I would like it to just go away I'm going to get my new cheap car I don't want to 995 balance on my card because it's not my problem that I ordered a new card it was only supposed to be that one thing to clean off my car now I'm going to be charged 995 I don't think it's fair and they are screwing me just like this whoever this person is using my card I will like to put it on the list as soon as I get my card and get my money out of there I will be cancelling the card out for permanently okay and I won't won't I don't want to use it I don't want to see it that's why I don't use them the points and what not because it's a bunch of bull now I would like somebody to give me a call back because this is really wrong and I'm very inconvenience my name is Tommy that is again my number is 203-963-**** I would like somebody to respond to this text thanks bye

Reason of review: Problems with payment.

Location: New York, New York

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