Ahmad M Lnx

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Verified Reviewer

Money was sent to wrong account

"I called several times, and each time I was put on hold for an extended period before being transferred to a representative who could not solve my issue" Money transfer was sent to the wrong account I no longer use or have access to achieve card. Travel pay would refer that u send the money to my new account please. Call me at (870) 432-**** my name Ahmad McDaniel 100 Fisher Pl Apt A25 Wynne Arkansas 72396
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Loss:
$55
Pros:
  • Unsure
Cons:
  • Unsure

Preferred solution: Send my travel pay to my new account. Please.

Latasha L Wal

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Verified Reviewer

Need my account information emailed to me

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I never received a call back called 2 times no one returned my call I had a deposit sent to my account but my account is close I want to know did my check go back and I did not get no answer
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Loss:
$890

Preferred solution: My money from my account

Mishawn Lud

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Verified Reviewer
| map-marker Owasso, Oklahoma

Keeping my money

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Did not receive my deposit money money money money money money money cash cash money money cash money money money cash money money money money money money money money money money money money cash money money needs my money cash cash money cash payment money money payment money cash $&&&&$$$$$ $$$$$
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Richard H Lwg

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Verified Reviewer

Need account information to give to ssi

My wife and I both had achieve card for our social security checks direct deposited and no notice of them closing now we have been waiting 18 days to just get routing and account number so we can have our direct deposits changed we call daily they have put us in a very horrible situation we have no money for food or medications we are elderly and daily they say when we call it will be 24 to 48 hours to get a call back and still nothing after 18 days and we also haven’t received our balances that we’re in the accounts. They have handled this so poorly!
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1 comment
Guest

You handled it poorly as well. Why have something as vital as your government support payments sent to some ultra sketchy card issuer rather than a real bank ?

I do not understand why I read so much about things like this ; what has happened to common sense ?

If you're 'elderly' you should know better. Yes, I recall my folks talking of the bank closures in 1933/4 but that was before FDIC.

Rodney J Kig

I need my money. I have called numerous times waiting for a call back no one has called

My name is Tracie I am the daughter of the card holder they are elderly they were not notified by mail that is on the address which they are still currently living I called the card on Friday October 21st 2022 found out that the card was not active but I was more than welcome to order a new one I spoke to customer service they said that achieve card had went out of business I asked to have someone to speak to they said that they are working from home to please leave a name number and they would have someone call back within 24 hours then that turned into seven times I have called finally the last time I called which is today October 27th 2022 the customer service tried the same thing and I expressed to him what has been said about the 24-hour wait he was surprised so he sent me to the dispute Department thankfully I had someone help me but sadly they are sending out a paper check of what he had on his card in his account he has to wait 45 freaking days to get his money he has bills to pay he relies on this money I know this ridiculous I am so tired of unprofessional company not sending out mail when I have specifically told this company mail only please only send mail no technology to this address none of that was addressed professionally.

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Loss:
$936
Pros:
  • Early deposits
Cons:
  • Not sending out information after being customer of 2 years

Preferred solution: Apology

User's recommendation: Investigate look at the reviews wish I would have had my daughter's check for me

Katrina M Jki

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Verified Reviewer
| map-marker Johnson City, Tennessee

My Bank Balance Refund

They haven't mailed my Bank Balance/Funds from my account after they shut down the institution..I need my money ASAP..(276) 496-****...call me...my address is 540 Winding Way Rd.. Bristol VA 24201
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1 comment
Guest

You published your address. Anything unusual happen yet ?

Fool. That's against site policy and guidelines ; you don't read instructions either.

Brandon C Jqn

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Verified Reviewer

You are a piece of *** company

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You blocked my card for unknown reasons and then expected me to just hang tight while my bills piled
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Preferred solution: Apology

1 comment
Guest

Right, dim-bulb. Call somebody something that gets censored and then expect an apology from them.

Latasha L Wal

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Verified Reviewer
| map-marker Las Vegas, Nevada

To get my account number

Hello my name is latasha Lanier I was wondering if my benefits got transferred to my go to bank card
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Porsha P Rkx

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Verified Reviewer

I need a tracking number for my new card

You have sent may new card out and I paid 25$ for the shipping and i still have not received my card it ridiculous that I was not giving a tracking number and you guys sent it to an address that I dont live at anymore for the last 2 yrs its sad that I am not able to speak to anyone in customer service
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Preferred solution: Deliver product or service ordered

Mr.Shandell T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Haven't received my replacement card

Achievecard - Haven't received my replacement card
Achievecard - Haven't received my replacement card - Image 2
..can, I please have a re-placement card...can I please have a re-placement card...can I please have
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Loss:
$70000
Pros:
  • Investments
Cons:
  • Allowances

Preferred solution: Deliver product or service ordered

User's recommendation: Yes,

Anonymous
map-marker Miami, Florida

I need information from the bank

I need account number and routing number,, Nancy. Goshay My email goshea92@***.com you close my account
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Laura P Zah

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Cannot reach a person by any available option and can’t get into account

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Im a legal guardian for someone who had an accident leaving him with a TBI. His account number expired and the card cannot be accessed. You cannot reach any person to speak to through the fully automated phone number connected to this card, no chat, no message, no email, no help. I cant reset the pin, update the address or request a new card to new address. And even the bank behind the card, Bancorp, has a fully automated phone line for contact and once again cannot reach a human for help. And we definitely need help! Worst card ever!
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Loss:
$13000
Pros:
  • Terible
  • Can use it pretty much anywhere
Cons:
  • Inaccessible & impossible to reach human for help

Preferred solution: New updated card to updated address or refund entire unused/ unaccessed funds from card.

User's recommendation: Sign up for this card at your own risk!

Anonymous
map-marker The Bronx, New York

After years of complaints is closing down

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Ineffective customer service and disputes resolution. Refused to transfer your bank funds to another bank. Above all no corporate contact with achieve card or barclay bank. Now it's closing with less than 45days notice to closed your account..
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Robert C Ntl

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Verified Reviewer
| map-marker Augusta, Georgia

Can't access my account

Need to get into my account cause I need a bank statement. The statement is so that I can get a loan
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Pros:
  • Getting my check early
Kevin K Sxt
map-marker Oklahoma City, Oklahoma

Inquired about a pending deposit

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Inquired about a pending deposit, was not offered any help on this end. This is my last deposit. I will be using Chime going forward.
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Preferred solution: An answer.

Kim D Gkl

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Verified Reviewer
| map-marker Quezon City, Manila

Unlock my card

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I tried to make a purchase coming the through an international airport. And my card was locked i tried to contact customer service to have my card unlocked.
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User's recommendation: To have 24 hour customer service for emergency

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